We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Leave a Review
very quality and soft hair....
Fiyatina Gore superr
Very good delivery I arrive much earlier than I expected. Thank you
The article looks good, however, I was a little mistaken about the color, it would have taken a little more clear, to see if a dye is possible. For resistance in time, I will pronounce after a few months of use.
Very good
7x8 inch is abit small. but my fault. hair is too jet black, but that is also my fault. maybe i can use it to put on my cat... as it does not suit my head or hair colour. sad.
Received early than expected. The wig looks nice. I cannot wait to see my stylist do her magic :) The quality looks so promising though :)
Thank you reliable company
Nice and soft.
very fast delivery, wig quality is excellent
It's exactly, it's just very thin hair
Thank you very much, the pad is soft, natural, better than expected, the hair is beautiful, all liked
Very fast shipping to chile. And it seems very good quality.
thaank youu fo thes produit goood quality
very fast , thanks
Barangnya nice His hair is soft the arrival of very fast and I'll message again someday... thanks
Execelent product
Until i used i can not say what to say!!! Delivery is very fast store sociable very cool))
perfecta calidad unica
Good product...arrived before expected date
Very realistic, very beautiful, very good workmanship.